Charlotte Body & Paint

Sasha M. Chavis 6 years ago

Charlotte Body & Paint did an excellent job on my car! They took care of me, by placing me in a rental and keeping me updated with how long my car would take to be repaired. It took a little over 3 weeks and my car was good as new. They washed it, and cleaned it so well. Eddie did a fabulous job with his customer service, and making sure that everything that I needed was taken care of! Great place to go to after being in an accident, and needing your car repaired. They make you feel at ease, and reassure you that your car will be good as new!

Total Deliverance Christian Center 6 years ago

They are very professional and good customer service. They help my deductible and they warranty lifetime on the repair. My car come out like brand new. I am very happy with the service and the work. I will refer this shop to all my friends. Thank you very much

Deandrea R Edited 7 years ago

I went to this shop two weeks ago about my damages they agreed they were going to order the glass and they’ll get right too it... Well unfortunately things didn’t go that way. They left my car outside of the shop in the rain all night and morning and I would not have known unless I’d didn’t have to get anything out of my car after it was dropped off the day before because they told me it would take 4 days to fix. (my sunroof is what needed to be fixed the glass was broken)... Mike (employee) gave the keys to a guy to move the car in the inside and it was not moved and my car seats were soaked. They lost my car keys and couldn’t find them for 45 minutes, Don the owner (I’m assuming) pretty much told me the glass would be there but it was never order and I waited for two weeks. On top of that it was a waste of time, money and energy to get a rental car (after they told me the car would be done, but nothing was completed may I add) Furthermore belongings were missing out of my car and when I decided to take my car else where, there were also other damages done to my car when it was picked up. Nobody is on the same page at this company everybody wants to be the boss and just sit aro

Garret Juliano 9 years ago

I recently hit a deer and went with this body shop on a friend's recommendation. I'm very happy with the service and the work they did here! They let me know that there would be a slight difference in the colour of the panels they had to replace because paint matching isn't perfect. I expected this but frankly I can barely notice it and no one I've pointed it out to had been able to tell the panels apart! They did all the work with my insurance for me and got it all taken care of faster than the insurance company estimated. Looks just like the day I bought the car!

Isaac Thompson 14 years ago

This place did a terrific job with my 2011 Hyundai Genesis Coupe, they made sure to outline exactly what needed to be fixed to my insurance company (because they missed several problems in their estimate). The only issue I had with them was their poor communication. I had to keep calling them to get a status and didn't receive promised call backs. If they improve this I'd say 5 stars. I was very happy with how my car turned out and how they were able to openly explain the process of getting it repaired and give a fairly accurate timeline for the repair completion.